Answer customer questions 24/7 using your own products, policies and business information, with privacy and responsible AI built in.
Reduce repetitive support requests, give customers instant answers and free your team to focus on the conversations that actually need a human.
Designed with GDPR, EU AI Act and responsible AI considerations in mind.
As your e-commerce business scales, so do the repetitive questions: "Where is my order?", "What is your return policy?", "Do you ship to Belgium?"
Hiring more support staff is expensive. Using generic, US-based AI chatbots is a compliance nightmare. You need a solution that scales your support and protects your customers' data.
Today’s online shoppers expect instant answers. If a customer has a question about shipping, sizing, or returns at 10 PM, they don't want to wait until 9 AM for an e-mail reply, they will simply close the tab and buy from your competitor.
CompliantFlow answers every customer instantly, 24/7, in multiple languages. By resolving doubts at the exact moment a customer is ready to buy, you drastically reduce cart abandonment. It’s not just about saving your team time; it’s about capturing every single sale that would otherwise slip through the cracks.
We design, build, and maintain intelligent, multilingual chatbots tailored specifically to your webshop’s products, policies, and brand voice.
We analyse your webshop and FAQs and build a custom, compliant AI brain in 7 days.
We do a live walkthrough with you to ensure the tone and answers are perfect.
We provide a simple code snippet for your website and handle all monthly updates and compliance checks.
Designed to resolve up to 70% of routine inquiries in under 5 seconds, 24/7 with the AI Chatbot, thereby freeing up your staff to handle more important matters.
Seamlessly assist customers in English, Czech, Dutch, French, German, Italian, Polish, and more.
Unlike generic chatbot providers, CompliantFlow is designed from day one to meet the strictest European standards. This saves you time and money, and protects you against unexpected compliance issues.
We practice strict data minimisation. We do not collect unnecessary Personal Identifiable Information (PII), and chat logs are automatically purged after 30 days. Our bots feature mandatory, transparent AI disclosures so customers always know who they are speaking with.
All data processing and hosting occur exclusively on secure, certified servers within the European Union.
Your data, and your customers' data, are never used to train third-party AI models.
We provide a ready-to-sign Data Processing Agreement (DPA) and technical data-flow diagrams for your internal compliance records.
Best for: Small to mid-sized webshops looking to automate their top FAQs and reduce basic support tickets.
Annual Partnership (Recommended): €0 Setup Fee
We waive the entire €2,400 setup fee when you commit to a 12-month prepaid term.
Billing: €4,800 billed annually upfront (equivalent to €400/month).
Flexible Month-to-Month: €2,400 One-Time Setup Fee
Perfect if you want to test the waters with no long-term obligation.
Billing: €2,400 upfront, plus €400 billed monthly. Cancel anytime with 30 days' notice.
Best for: Scaling e-commerce brands that require advanced logic, deeper integrations, and formal compliance documentation for their Data Protection Officer.
Annual Partnership (Recommended): €0 Setup Fee
We waive the entire €4,200 setup fee when you commit to a 12-month prepaid term.
Billing: €8,400 billed annually upfront (equivalent to €700/month).
Flexible Month-to-Month: €4,200 One-Time Setup Fee
Perfect if you want to test the waters with no long-term obligation.
Billing: €4,200 upfront, plus €700 billed monthly. Cancel anytime with 30 days' notice.
For larger operations
Contact us to discuss your specific needs and get a custom quote with no obligation.
Contact UsInteract with the demo bot below by clicking on Chat or See Live Demo. This demo is configured with a mock e-commerce knowledge base to answer questions about products, shipping, and returns. For your own product we will customise the database based on your specific business and requirements.
Open Live Demo Chat