The EU AI Act is now in force, which can have some very severe financial consequences for companies if their AI chatbots are not in compliance. CompliantFlow can help you avoid this, thereby saving you astronomical, avoidable expenses.
With CompliantFlow’s chatbot, you can answer customer questions 24/7 based on your own products, policies and business information, with privacy and responsible AI usage built in.
Reduce repetitive support requests, give customers instant answers and free your team to focus on the conversations that actually need a human.
Designed with GDPR, EU AI Act and responsible AI considerations in mind.
As your e-commerce business scales, so do the repetitive questions: "Where is my order?", "What is your return policy?", "Do you ship to Belgium?"
Hiring more support staff is expensive. Using generic, US-based AI chatbots is a compliance nightmare and could actually cost you anywhere between 1 – 7% of your total worldwide annual turnover in enforcement fines. What you need is a solution that scales your support, while respecting the requirements of the GDPR and the EU AI Act. This is where CompliantFlow comes in.
Today’s online shoppers expect instant answers. If a customer has a question about shipping, sizing, or returns at 10 PM, they don't want to wait until 9 AM for an e-mail reply, they will simply close the tab and buy from your competitor.
CompliantFlow answers every customer instantly, 24/7, in multiple languages. By resolving doubts at the exact moment a customer is ready to buy, you drastically reduce cart abandonment. It’s not just about saving your team time; it’s about capturing every single sale that would otherwise slip through the cracks.
We design, build, and maintain intelligent, multilingual chatbots tailored specifically to your webshop’s products, policies, and brand voice.
We analyse your webshop and FAQs and build a custom AI brain in 7 days.
We do a live walkthrough with you to ensure the tone and answers are to your liking
We provide a simple code snippet for your website and handle all monthly updates and compliance checks.
Designed to resolve most routine inquiries in under 5 seconds, 24/7 with the AI Chatbot, thereby freeing up your staff to handle more important matters.
Seamlessly assist customers in English, Czech, Dutch, French, German, Italian, Polish, and more.
Unlike generic chatbot providers, CompliantFlow is designed from day one to meet the strictest European standards. This saves you time and money, and protects you against unexpected compliance issues.
We practice strict data minimisation. We do not collect unnecessary Personal Identifiable Information (PII), and chat logs are automatically purged after 30 days. Our bots feature mandatory, transparent AI disclosures so customers always know who they are speaking with.
All data processing and hosting occur exclusively on secure, certified servers within the European Union.
Your data, and your customers' data, are never used to train third-party AI models that are not related to ComliantFLow.
Stated prices are exclusive of VAT
Best for: Small to mid-sized webshops looking to automate their top FAQs and reduce basic support tickets.
Annual Partnership (Recommended): €0 Setup Fee
We waive the entire €2,400 setup fee when you commit to a 12-month prepaid term.
Billing: €4,800 billed annually upfront (equivalent to €400/month).
Flexible Month-to-Month: €2,400 One-Time Setup Fee
Perfect if you want to test the waters with no long-term obligation.
Billing: €2,400 upfront, plus €400 billed monthly. Cancel anytime with 30 days' notice.
Best for: Scaling e-commerce brands that require advanced logic, deeper integrations, and formal compliance documentation for their Data Protection Officer.
Annual Partnership (Recommended): €0 Setup Fee
We waive the entire €4,200 setup fee when you commit to a 12-month prepaid term.
Billing: €8,400 billed annually upfront (equivalent to €700/month).
Flexible Month-to-Month: €4,200 One-Time Setup Fee
Perfect if you want to test the waters with no long-term obligation.
Billing: €4,200 upfront, plus €700 billed monthly. Cancel anytime with 30 days' notice.
For larger operations
Contact us to discuss your specific needs and get a custom quote with no obligation.
Contact UsFor the purpose of demonstrating what the CompliantFlow AI Chatbot is capable of, fictional data has been created for a fictional European e-commerce retailer called "PeakForm Sports" so you can test the AI customer service assistant in a realistic webshop scenario. It sells sporting equipment and sporting clothing, and the demo covers products, shipping, returns, sizing, product care, and common support questions. No real orders, payments, or shipments are processed.
What you can test: shipping to EU countries, delivery times, shipping costs, return policy, refunds, sizing advice, product care, demo product details, sustainability, or you can try your own questions to test how the bot will respond.
Demo products: AeroRun Pro Running Shoes, FlexCore Yoga Mat, PowerGrip Resistance Bands Set, IronPath Adjustable Dumbbells, HydroFlow Insulated Bottle, ThermoFlex Sports Jacket, MotionSoft Training Leggings, and Stability Foam Roller.
Privacy and AI transparency: The demo has been trained not to accept personal data. You can test this by entering fictional personal data to see for yourself how the bot will respond. Remember, only enter fictional names, e-mail addresses, postal addresses, payment details, order numbers, etc. The demo is designed with privacy, transparency, and EU AI Act readiness in mind.
To start the demo: use the chat assistant in the bottom-right corner of this page. For your own webshop, we will customise the assistant based on your specific business and requirements.